Troubleshooting Browser Compatibility
To address browser compatibility problems with our SaaS platform, follow these troubleshooting steps:
Step 1: Use a Supported Browser
Ensure that you are using a supported browser, such as Google Chrome, Firefox, Safari, or Microsoft Edge.
Step 2: Update Your Browser
Check for updates to ensure you are using the latest browser version, which includes critical security and compatibility features.
Step 3: Clear Cache and Cookies
Clear your browser's cache and cookies to resolve conflicts. Restart your browser afterward.
Step 4: Disable Extensions
Temporarily disable browser extensions to identify any causing conflicts, and re-enable them one by one.
Step 5: Use Incognito Mode
Try accessing the platform using incognito or private mode to bypass cache and extensions.
Step 6: Contact Support
If issues persist, contact IT support for further assistance in resolving compatibility issues.
By following these steps, ensure uninterrupted access to our systems and applications.
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